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Asked: 2024-09-25T15:32:19+05:30 In:

I’m having trouble mounting Parallels Tools to the virtual CD-ROM on my Ubuntu setup. Can anyone help me resolve this issue?

I’ve been wrestling with this issue for a while now, and I could really use some help from anyone who’s tackled this before. So, I’m running Ubuntu on Parallels, and for some reason, I can’t seem to get Parallels Tools mounted to the virtual CD-ROM. It’s frustrating because I know how important it is for seamless integration and better performance, but every time I try to mount it, it just doesn’t work.

I did a little digging online and followed a few different guides, but I keep running into the same brick wall. I’ve gone through the whole process of installing Parallels on my Mac and creating my Ubuntu VM, and everything seemed to be going smoothly until I hit this snag. When I try to mount the CD-ROM, it either doesn’t show up or throws up some error messages that I can’t quite decipher. I’m not the most tech-savvy person out there, so a lot of the technical jargon just goes over my head.

I’ve tried unmounting and remounting it a few times, but nothing seems to change. I checked the settings in Parallels to ensure that the virtual CD-ROM is properly linked, and it appears to be set up correctly. I’ve also made sure that my Ubuntu is up to date, but still, when I look for the Parallels Tools inside the mounted volume, it’s just not there.

Has anyone else faced this issue? Maybe you found a workaround or a specific command that helped you out? I’m open to any suggestions, whether big or small. I’d really appreciate any guidance or steps I might have missed along the way. Just trying to get these tools up and running so I can enjoy the full experience without any hiccups. It feels like I’m so close yet so far! Any help would be a lifesaver, and who knows, maybe I can return the favor someday!

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    2 Answers

    1. It sounds like you’re having a pretty frustrating time, and I totally get it! I’ve had my fair share of headaches with virtual machines and installation tools. Here are a few things you might want to try:

      1. Check the Parallels Settings: Double-check that the CD/DVD drive is set to “Connected” in the virtual machine’s configuration. Sometimes it just needs a little nudge.
      2. Open Terminal: I know it can be scary, but you might want to open the terminal in Ubuntu and run this command to see if the CD-ROM is recognized: 
        lsblk
      3. Mount Manually: If you see the CD-ROM listed, try mounting it manually with a command. You can use something like: 
        sudo mount /dev/cdrom /media/cdrom

        and then check if the tools appear in /media/cdrom.

      4. Check for Errors: If you get any error messages when trying to mount, don’t be shy about Googling them. Even a small detail in the error can lead you to a solution!
      5. Reinstall Parallels Tools from the Menu: If mounting isn’t working, you can also try to reinstall Parallels Tools directly from the Parallels menu at the top. There’s usually an option for that under the “Actions” menu.
      6. Check System Updates: You mentioned Ubuntu is up to date, but sometimes checking for additional drivers or updates relevant to Parallels could help.

      It might feel like you’re going in circles, but don’t lose hope! Also, don’t hesitate to reach out to the Parallels support team or check their forums; they can be super helpful. You got this!


    2. It sounds like you’re experiencing quite a frustrating issue with mounting Parallels Tools on your Ubuntu VM. The first thing you might want to check is whether the Parallels Tools installation file is actually being recognized by your Ubuntu system. Try ejecting any existing mounted CD-ROMs and then re-insert the Parallels Tools CD through the Parallels menu by going to “Actions” > “Install Parallels Tools.” If it doesn’t mount automatically, you can manually mount it by running the following command in the terminal:
      sudo mount /dev/cdrom /media/cdrom. Make sure that the /media/cdrom directory exists; if it doesn’t, create it using sudo mkdir /media/cdrom. Once it’s mounted, check the contents with ls /media/cdrom to see if you can find the installation files.

      If the CD still does not mount or you continue to receive errors, it may be beneficial to verify that the Parallels Tools ISO is not corrupted. You can do this by trying to mount it on a different VM or checking it from your Mac-side if possible. Additionally, confirm that your virtual machine settings are configured correctly: ensure that the CD/DVD option is set to “Connected” and that the appropriate device is selected for the virtual CD/DVD drive. It might also help to reboot your VM after making changes. If none of these options seem to resolve your issue, consider looking for any specific logs by using dmesg or checking the system logs in /var/log/syslog after you attempt to mount the tools, as they might provide further insight into what is going wrong. This can help clarify the next steps or commands needed to get Parallels Tools installed and fully operational.


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