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Asked: 2024-09-25T15:56:48+05:30 In:

I am having trouble connecting to JetBlue’s inflight Wi-Fi on my Ubuntu 22.04 system. Can anyone provide guidance on how to resolve this issue?

I could really use some help here. I’m currently on a JetBlue flight, and I can’t seem to connect to their inflight Wi-Fi on my Ubuntu 22.04 laptop. It’s super frustrating because I thought inflight Wi-Fi would be a breeze, but here I am, struggling to get online.

I’ve followed the basic steps, like scanning for networks and selecting the JetBlue Wi-Fi option. The connection appears to be active, but when I try to open a browser, it just times out or shows that there’s no internet connection. I’ve even tried disconnecting and reconnecting a couple of times, but that hasn’t worked either.

I’ve checked my Wi-Fi settings, and everything seems configured correctly. My friends here with Windows machines and even those on Macs are connecting just fine, so I’m starting to feel a bit left out. Is there something specific about the way Ubuntu handles Wi-Fi connections that I might be missing?

Also, I tried disabling the firewall just in case it was causing issues, but that didn’t help. Should I be checking for any specific drivers or network settings that I might have overlooked? I did a quick search online, but everything I found seemed to be generic and not particularly helpful for my situation.

It would also be great to know if there’s a way to access the login page if it’s not showing up automatically. I’ve heard sometimes a manual connection to a different page can work, but I wouldn’t know how to do that on Ubuntu.

I’m in the middle of a long flight and really want to get this figured out so I can catch up on some work and maybe stream a show or two. Any tips or step-by-step guidance would be super appreciated! It feels oddly impossible to connect, and it’s kind of stressing me out. Thanks, everyone!

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    2 Answers



    1. JetBlue Wi-Fi Help


      JetBlue Wi-Fi Troubleshooting Tips

      It sounds like you’re having a rough time getting connected! Here are a few things you can try that might help get your Ubuntu laptop online:

      • Check DNS Settings: Sometimes, the default DNS configuration can be the issue. You can try changing your DNS to something like Google’s (8.8.8.8 and 8.8.4.4).
      • Open Login Page Manually: If the JetBlue login page isn’t popping up, try going to any non-HTTPS page like neverssl.com. This might redirect you to the login page.
      • Network Manager: Sometimes switching from the GUI to terminal can help. Open a terminal and type `nmcli d` to check devices and connections. You can try disconnecting and reconnecting with `nmcli c down ` and then `nmcli c up `.
      • Update Network Drivers: Make sure your drivers are up to date. If you have proprietary drivers available, you might want to check under “Software & Updates” → “Additional Drivers.”
      • Delete Cached Networks: Try deleting the JetBlue Wi-Fi configuration under your Network settings and reconnecting. Sometimes a fresh start helps!

      If nothing works, it could also be specific to how the inflight Wi-Fi is configured. Don’t hesitate to ask cabin crew for help; they might have tips specific to JetBlue’s network!

      Good luck, and hopefully, you’ll be streaming your shows in no time!



    2. Connecting to inflight Wi-Fi on Ubuntu can sometimes be tricky due to the unique way Linux distributions handle network connections. First, ensure you have the correct Wi-Fi drivers installed for your laptop, as missing or outdated drivers can cause connectivity issues. You can check your network drivers by opening a terminal and running the command lspci -nnk | grep -iA3 net. This will list your network devices and their associated drivers. Additionally, make sure that your Network Manager is functioning properly; restarting it can sometimes resolve connection problems. To do this, you can execute sudo systemctl restart NetworkManager in the terminal.

      If you are connected to the JetBlue Wi-Fi network but cannot access the internet, it may be that the login page hasn’t appeared automatically. Open a web browser and try to visit a non-HTTPS site, like http://neverssl.com, which often triggers the captive portal for the login page. If that doesn’t work, you can also try manually entering http://192.168.0.1 or http://10.0.0.1 in your browser’s address bar. This may bring you to the JetBlue login page. Lastly, ensure that your DNS settings are configured correctly—consider using public DNS servers like Google’s (8.8.8.8 and 8.8.4.4) by modifying the settings in your Network Manager. These steps should help you troubleshoot the connection issue and allow you to access the online services you need during your flight.


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