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Asked: September 24, 20242024-09-24T04:43:07+05:30 2024-09-24T04:43:07+05:30In: Ubuntu

I am experiencing issues with AnyDesk version 6.2.1 on Ubuntu 20.04. It doesn’t seem to function correctly. Has anyone else encountered similar problems, and are there any potential solutions or workarounds available?

anonymous user

I’m having a bit of a headache with AnyDesk version 6.2.1 on Ubuntu 20.04, and I’m hoping someone else might have run into similar issues or could point me toward a possible fix. It’s super frustrating because I rely on this software for remote access, and lately, it just doesn’t seem to want to cooperate.

To give you some context, I was using AnyDesk without any major problems for a while, but then out of nowhere, it started acting weird. Sometimes it doesn’t connect at all, or when it does, the screen freezes and goes unresponsive. Other times, I notice significant lag, which makes it nearly impossible to get any work done. I’ve tried restarting the app and even my computer, but that just seems to give me temporary relief, if any at all.

I really want to avoid uninstalling and reinstalling because it’s a hassle and I’m worried I’d lose some settings or configurations that I’ve adjusted over time. I’ve tried looking through the online forums, but most of the threads seem to be a bit outdated or don’t address my particular issue. I saw some suggestions about checking firewall settings, and although I’ve skimmed through those, I can’t seem to find anything glaring that seems off.

If anyone has been in this situation and found a way to get things back on track, I would greatly appreciate your input! This is starting to impact my workflow, and I can’t afford to have this dragging on. Also, if there are any alternative remote access tools that you’ve found to work well with Ubuntu 20.04, I’m open to trying those too, though I’m a bit hesitant to switch given that AnyDesk has generally served me well up until now.

Thanks in advance for any advice! I really hope I’m not alone in this, but if I am, I’d at least like to be armed with some solutions or at least some comfort that I’m not losing my mind over here.

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    1. anonymous user
      2024-09-24T04:43:08+05:30Added an answer on September 24, 2024 at 4:43 am



      AnyDesk Issue on Ubuntu 20.04

      Struggling with AnyDesk on Ubuntu 20.04

      Sounds like you’re having a tough time with AnyDesk! I’ve had my share of frustrations with it too. Here are a few things you can try that might help. 😊

      1. Update AnyDesk:

      Make sure you’re running the latest version. Sometimes bugs get fixed in newer releases. You can check for updates within the app or just download the latest version from the official website.

      2. Check Your Network:

      Since the connection is wonky, it might help to check your internet connection. Are you on Wi-Fi? If possible, try switching to a wired connection.

      3. Firewall Settings:

      You mentioned checking the firewall. Make sure AnyDesk is allowed through your firewall settings. Sometimes the firewall can block connections without you realizing it.

      4. Graphics Acceleration:

      Sometimes hardware acceleration can cause issues. You can try disabling it in the AnyDesk settings. Go to Settings > Display and uncheck the Enable Hardware Acceleration option.

      5. Logs:

      Check AnyDesk logs for any error messages that might give you a clue about what’s going wrong. You can find logs in the installation directory, usually in ~/.anydesk/.

      6. Alternatives:

      If it still doesn’t work, you might consider trying other remote access tools. Some good alternatives for Ubuntu are:

      • TeamViewer: Popular and user-friendly.
      • Remmina: Great for managing different remote desktop profiles.
      • Chrome Remote Desktop: Easy to set up if you use Chrome.

      Hopefully, one of these solutions helps you out! Don’t worry, you’re not alone in this, and it can definitely be frustrating. Just keep trying, and you’ll get there!


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    2. anonymous user
      2024-09-24T04:43:09+05:30Added an answer on September 24, 2024 at 4:43 am

      If you’re encountering issues with AnyDesk version 6.2.1 on Ubuntu 20.04, several factors could be contributing to the connectivity problems and lag you described. First, ensure that both your system and AnyDesk are up to date, as updates can often bring performance improvements and bug fixes. Check the AnyDesk configuration settings, especially around the display and connection settings, as misconfigurations could lead to freezing and unresponsiveness. Additionally, take another look at your firewall settings or any network configurations that might affect connectivity. You might want to temporarily disable the firewall to test whether that resolves the issue, then adjust the rules to allow AnyDesk traffic appropriately.

      If these options do not help, consider analyzing your system resources when running AnyDesk. High CPU or memory usage might contribute to the lag you’re experiencing. A quick way to check this is by running the `top` command in the terminal to monitor resource usage in real-time. Furthermore, if you still wish to avoid a reinstallation, you could try resetting AnyDesk settings to their defaults or clearing its cache, which can resolve strange behavior without losing your configurations. If the issues persist, exploring alternative remote access tools like TeamViewer or Remmina might be beneficial, especially if they offer the stability you need while working on your system.

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