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Asked: 2024-09-25T10:53:19+05:30 In:

I am having trouble getting the fingerprint reader to function on my ASUS VivoBook after installing Ubuntu. What steps can I take to troubleshoot and resolve this issue?

I recently installed Ubuntu on my ASUS VivoBook, and everything seems to be running smoothly except for one annoying issue: the fingerprint reader isn’t working at all! I was really excited about using the fingerprint authentication for logging in, but it’s frustrating that it’s just not functioning after the install.

I’ve tried a few basic troubleshooting steps, like checking for available updates and ensuring that all drivers are up to date, but no luck so far. I’ve also looked through the settings to see if there’s anything that needs to be enabled for the fingerprint reader, but I can’t seem to find anything that stands out. It feels like I’m missing out on such a convenient feature, and I really want to get it working.

I’ve heard that some fingerprint scanners can be a bit finicky with Linux distributions, especially when it comes to compatibility. I’ve Googled around and found some forums where other ASUS VivoBook users have experienced similar issues, but the solutions seem to vary, and I don’t want to mess things up further.

Has anyone else dealt with this problem? If so, what steps did you take to get your fingerprint reader to work? Were there any specific drivers or packages you had to install? Or any commands you had to run in the terminal that I might not have tried yet? I’d love to hear any tips, tricks, or any weird workarounds you found – anything that has worked for you!

It would be super helpful if you could share your experiences. I want to get back that convenience of logging in with just a touch instead of typing my password every time. Thanks in advance for any advice you guys can provide!

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    2 Answers






    1. Fingerprint Reader Help

      Fingerprint Reader Issues on ASUS VivoBook with Ubuntu

      So, I totally get your struggle! I recently went through something similar with my ASUS VivoBook after I installed Ubuntu. The fingerprint reader was one of those cool features I was really looking forward to using, but it just wouldn’t work!

      After doing some digging around, here’s what I found:

      • Check for the right drivers: Sometimes, fingerprint readers need specific drivers or packages. I installed the package called libfprint-2-2 and fprintd. You can do this by opening the terminal and running:
        • sudo apt install fprintd libfprint-2-2
      • Update your system: You mentioned checking updates, but make sure to run:
        • sudo apt update && sudo apt upgrade
      • After the updates, restart your laptop and check if the fingerprint reader is detected.
      • Enroll your fingerprint: Once the drivers are in place, you should be able to enroll your fingerprint by running:
        • fprintd-enroll
      • Just follow the on-screen instructions, and make sure your finger is clean and dry!
      • Kernel compatibility: In some cases, the Linux kernel version plays a big role in hardware compatibility. If all else fails, you might want to look into upgrading your kernel to a newer version that might have better support for your fingerprint reader.
      • Community forums: I also found some useful threads on forums like Ask Ubuntu or Ubuntu Forums where other users shared their experiences. They had specific troubleshooting steps based on different ASUS VivoBook models.

      Trust me, when you get that working, you’ll never want to go back to typing your password! Good luck, and I hope one of these tips helps you get that fingerprint reader up and running!


    2. The issue you’re experiencing with the fingerprint reader on your ASUS VivoBook running Ubuntu is not uncommon, especially since many fingerprint scanners require specific drivers and configurations to function properly in Linux. First, you should check if your device is using a compatible fingerprint reader chipset. You can do this by running the command `lsusb` in the terminal, which lists USB devices connected to your system. Look for your fingerprint reader in the output. Additionally, it’s worth investigating the `fprintd` package, which is the standard daemon for fingerprint scanning in Linux. Make sure it’s installed using `sudo apt install fprintd`, and try enrolling your fingerprint with `fprintd-enroll` to see if it recognizes the device.

      If the fingerprint reader is supported but still unresponsive, consider checking the kernel version and updating it if necessary; sometimes, compatibility issues are addressed in newer kernel releases. You can also look into specific drivers or patches available from the community for your fingerprint scanner model. Another useful command is `dmesg | grep -i fingerprint`, which can provide insights into any error messages or issues detected by the system related to the scanner. If these approaches don’t work, visiting forums focused on your specific hardware can yield user-submitted solutions or custom drivers that may resolve the issue. Lastly, keeping your system up to date with `sudo apt update && sudo apt upgrade` could also bring in improvements that enhance hardware compatibility.

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