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Asked: 2024-09-24T04:51:11+05:30 In: , ,

I’m encountering an issue while trying to run Ubuntu on Windows Subsystem for Linux 2. I keep receiving the error code 0x80370102. Has anyone experienced this before, and could you suggest troubleshooting steps or solutions to resolve this problem?

Running into issues with WSL2 has been a bit of a headache for me lately, and I’m hoping someone here has been through the same thing or might know how to help. So, I decided to give Ubuntu a shot on Windows Subsystem for Linux 2. I was all excited to get started, but as soon as I tried to launch it, I was greeted with this pesky error code: 0x80370102. Ugh! It’s incredibly frustrating!

I’ve been scouring the internet for potential fixes, and it seems like a few folks have hit the same snag, but the troubleshooting suggestions haven’t quite worked for me yet. A lot of people mention that this error code is linked to virtualization issues, which makes sense since WSL2 relies on that. I checked my BIOS settings and made sure that virtualization is enabled, which it is. I even ended up enabling both Intel VT-x and Intel VT-d because I thought, “Hey, let’s cover all the bases!” But still, no luck.

I’ve also tried restarting the LxssManager service and updating my Windows to the latest version, as several forums suggested. However, none of these steps have resolved the error so far. I’m wondering if there’s something really specific I’m overlooking or if there are any other settings I should tweak in Windows or the BIOS.

Has anyone else faced this issue and managed to get past it? I’m all ears for any suggestions or troubleshooting steps you might have. Maybe there’s a magical fix that I haven’t stumbled upon yet! Also, if there are any logs or settings I should check for additional clues, I’d appreciate any direction on that too. Thanks in advance for your help! I just want to get my Ubuntu environment up and running without these frustrating hiccups.

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    2 Answers



    1. WSL2 Error Code 0x80370102 Help

      WSL2 Issues – Error Code 0x80370102

      That sounds super frustrating! I totally get where you’re coming from. I’ve been through something similar with WSL2, so hopefully, I can help a bit!

      Here are a few ideas that might work:

      • Double-check Hyper-V: Make sure Hyper-V is enabled in Windows features. Sometimes it gets turned off or isn’t fully on. You can check by searching “Turn Windows features on or off” in the start menu.
      • Windows Update: This one’s super important. Ensure that your Windows is fully up to date. Sometimes a pending update can mess things up.
      • BIOS Settings: Beyond Intel VT-x and VT-d, check if there’s anything related to “SVM” in your BIOS settings (especially if you have an AMD processor). It should be enabled!
      • WSL Version: Run this command in PowerShell to make sure WSL2 is set as your default version:
        wsl --set-default-version 2.
      • Reset WSL: You could try resetting your WSL instance. You can do that by going to Settings > Apps > Apps & features, find your Linux distro, click on it, and select “Advanced options” to reset.
      • Reinstall Your Distro: As a last resort, you might want to uninstall and then reinstall Ubuntu. It feels drastic, but it might clear up any underlying issues.

      Logs

      If you want to check logs for more clues, you can look at the Event Viewer. Search for “Event Viewer” in the start menu, then check under Windows Logs > Application for any errors related to WSL.

      Hang in there! You’re definitely not alone with this issue, and there’s a good chance you’ll find a solution soon. Keep us posted on what works or if you have any more questions!




    2. WSL2 Error 0x80370102 Troubleshooting

      It sounds like you’ve been through a lot in trying to resolve the 0x80370102 error with WSL2. Since you’ve already ensured that virtualization is enabled in your BIOS with both Intel VT-x and VT-d turned on, you might want to double-check a few additional settings. Specifically, make sure that Device Guard and Credential Guard are disabled in your Windows features, as they can interfere with WSL2’s ability to run properly. You can disable these features by navigating to the Group Policy Editor or using the command prompt with administrative privileges. Additionally, ensure that you are running a version of Windows 10 or Windows 11 that supports WSL2 and that your operating system is fully updated with the latest patches and features.

      If you’ve already restarted the LxssManager service and ensured that all relevant Windows updates are installed, consider checking the Windows Features settings to ensure that ‘Windows Subsystem for Linux’ and ‘Virtual Machine Platform’ are both enabled. Sometimes, toggling these settings off and then back on can help resolve lingering issues. Lastly, reviewing the Event Viewer for any error logs related to WSL or Hyper-V can provide further insight. If all else fails, a clean reinstall of WSL or even your Ubuntu distribution may be necessary to truly resolve any underlying conflicts causing this issue. Hopefully, one of these suggestions helps you get your Ubuntu environment up and running smoothly!


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