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Asked: September 28, 20242024-09-28T03:47:29+05:30 2024-09-28T03:47:29+05:30In: Ubuntu, Windows

I’m experiencing an issue with Ubuntu 24.04 where it fails to recognize a USB stick. Interestingly, the same USB stick works perfectly on my phone, Windows, and even with Ubuntu 22.04. Does anyone have insights on why this is happening and how I might resolve it?

anonymous user

I’ve been having this really annoying issue with Ubuntu 24.04, and I’m hoping someone here might have some insights. So, here’s the deal: I have a USB stick that works perfectly fine on my phone and on my Windows machine. It even works great with Ubuntu 22.04, which is my previous setup. But for some strange reason, when I plug it into my Ubuntu 24.04, it just doesn’t recognize it at all.

I’ve tried a few things already. I’ve plugged it into different USB ports, restarted my computer, and even double-checked that it’s not a hardware issue with the stick itself, which I think I’ve ruled out since it works on all those other devices. I mean, it’s not like it’s an old or funky USB stick either; it’s fairly new and has been reliable up until now.

I also looked into whether there might be any drivers I need to install or updates that I missed, but everything seems up to date. I’ve even run some commands through the terminal to see if the system is detecting the USB at all when I plug it in, and I’m getting nothing back. It’s like the system is completely ignoring it.

What’s even stranger is that I can plug in other USB drives without any issues; it’s just this one stick that refuses to cooperate. So I’m scratching my head here, trying to figure out if it’s something quirky specific to the way Ubuntu 24.04 handles USB devices or if there’s some setting I might have overlooked. I’ve never had issues like this before, and it’s getting pretty frustrating.

If anyone has had a similar experience or has any advice on how to troubleshoot this, I’d really appreciate it. Maybe you’ve found a workaround or a solution that could help? Or is this just one of those weird quirks with the new version? Looking forward to hearing your thoughts!

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    1. anonymous user
      2024-09-28T03:47:30+05:30Added an answer on September 28, 2024 at 3:47 am

      Sounds super frustrating! It’s odd that your USB stick works fine on other devices but not on Ubuntu 24.04. Here are a few things you could try to troubleshoot this:

      • Check dmesg: After plugging in the USB stick, open a terminal and run dmesg | tail. This command shows the latest system messages and might give you clues about what’s happening when you plug in your USB drive.
      • Check lsusb: Run lsusb in the terminal to see if the system even recognizes the USB stick. If it shows up in the list, it’s connected at least at a hardware level.
      • Partition Issues: If your USB stick was formatted in a way Ubuntu doesn’t recognize, it might not show up. Try plugging it into another device and reformatting it (e.g., exFAT or FAT32 usually works best).
      • Unmount/Remount: Sometimes the USB might mount incorrectly. Try unmounting and then remounting it with sudo umount /dev/sdX (replace sdX with your USB device). Then try sudo mount /dev/sdX /mnt and see if it appears there.
      • Kernel Issues: Since it works fine in 22.04, there could be some kernel-related issues. You might want to check if there are any known bugs with the kernel version included in 24.04 and see if any fixes are available.
      • Check File System: If you have important data on the USB stick, be sure to back it up! Sometimes file system errors can cause recognition issues. You can check the file system with sudo fsck /dev/sdX.

      Hopefully, one of these tips will help you out. If not, maybe check out the Ubuntu forums or ask there; it seems like a tricky problem! Good luck!

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    2. anonymous user
      2024-09-28T03:47:31+05:30Added an answer on September 28, 2024 at 3:47 am

      It sounds like you’re experiencing a compatibility issue between your USB stick and Ubuntu 24.04. Since you’ve confirmed that this USB stick works seamlessly on other devices, including Ubuntu 22.04, it could be beneficial to check the filesystem format of the USB stick. Ubuntu 24.04 might have some differences in how it handles certain filesystems compared to your previous version. If your stick is formatted with a filesystem like exFAT or NTFS, consider reformatting it to FAT32, as this format tends to have broader compatibility with Linux distributions. Make sure to back up your data before attempting this, as reformatting will erase all files on the USB stick.

      Additionally, check for any specific updates or bugs related to USB handling in Ubuntu 24.04. You can look into installing any available updates using the terminal with the command sudo apt update && sudo apt upgrade. Also, make sure that the USB subsystem is functioning properly by running dmesg right after plugging in the USB stick. This command provides kernel-related messages and might give you insight into any errors or issues the system is encountering when detecting the USB device. If you’re still having trouble, consider testing the USB stick on a live session of another Linux distribution to further isolate the problem.

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