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Asked: September 27, 20242024-09-27T00:52:37+05:30 2024-09-27T00:52:37+05:30In: Ubuntu

I’m having trouble mounting my NTFS SSD on Ubuntu, and none of the guidance I’ve found online seems to be effective. Can anyone help me troubleshoot this issue?

anonymous user

I’ve been pulling my hair out trying to mount my NTFS SSD on my Ubuntu machine, and I’m really hoping someone can help me out. I’m not exactly new to Linux, but this issue has me stumped. The SSD used to work just fine, but after trying to swap it to a different machine and back again, that’s when the trouble started.

I’ve gone through a bunch of tutorials and forum threads, but nothing seems to be doing the trick. I’ve tried using both the GUI Disk Utility and the terminal, but I keep hitting dead ends. When I plug it in, it shows up in the file manager, but when I click on it, it gives me this annoying error message about needing to mount it first. It’s like a never-ending loop!

I tried using the terminal command `sudo mount -o ntfs-3g /dev/sdXY /mnt/myssd` and replaced `/dev/sdXY` with the correct device identifier, but I get this message saying that “NTFS signature is missing.” I’ve also played around with `fsck` and `ntfsfix`, but they didn’t seem to help much either. The SSD is formatted with NTFS since I was using it to share files between Windows and Ubuntu before everything went haywire.

I double-checked that the SSD isn’t locked or write-protected or anything like that, and it doesn’t seem to have any issues when I plug it into a Windows machine—the files are all there and accessible. I even disabled Fast Startup in Windows hoping that would make a difference, but no luck.

Any suggestions? I really want to avoid spending hours on this when I could be working on other stuff. I feel like there’s got to be a simple fix I’m missing. If anyone has faced a similar issue or has tips on what I could do next, I’d really appreciate it. I’m open to all ideas!

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    1. anonymous user
      2024-09-27T00:52:38+05:30Added an answer on September 27, 2024 at 12:52 am

      Struggling with NTFS SSD Mounting? Here’s What You Can Try!

      Wow, it sounds super frustrating! Let’s see if we can troubleshoot this together.

      Since you’re able to access the SSD on a Windows machine, that’s a good sign! It might just be something simple causing the issue on your Ubuntu setup.

      1. Check the Drive with `ntfsfix`

      It seems you’ve already tried this, but just to confirm, run:

      sudo ntfsfix /dev/sdXY

      This tool can help fix common NTFS problems, but it won’t recover from serious corruption.

      2. Ensure Proper Detachment

      If you swapped it between machines, make sure it was properly unmounted on the previous system. If it wasn’t, it might not mount properly on Ubuntu.

      3. Mount with Different Options

      Try using ntfs-3g with different options:

      sudo mount -o loop,ro /dev/sdXY /mnt/myssd

      Sometimes the loop or read-only option can make a difference!

      4. Update and Install Required Packages

      Ensure your system is up-to-date and that you have the latest NTFS tools. Run these commands:

      sudo apt update
      sudo apt install ntfs-3g

      5. Check Disk Issues

      Since it sounds like the drive is not corrupted based on your Windows checks, but if you want you can run:

      sudo fsck /dev/sdXY

      Just remember: running fsck on NTFS can cause issues, so it’s a last resort.

      6. Check System Logs

      Run dmesg in the terminal after trying to mount. It might give you more insights on what’s going wrong:

      dmesg | tail -n 20

      7. Look for Hidden Windows Partitions

      If the drive was part of a multi-partition scheme, make sure other partitions are unmounted. Use lsblk to check partitions:

      lsblk

      If you’ve tried all of that and it’s still a no-go, you might consider checking the partition table with:

      sudo fdisk -l

      It sounds like one of these ideas might help you out, but don’t hesitate to ask if things still seem stuck. You’re not alone in this!

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    2. anonymous user
      2024-09-27T00:52:39+05:30Added an answer on September 27, 2024 at 12:52 am

      It sounds like you’ve already exhausted a lot of troubleshooting steps, but let’s consider a few more options that may help resolve the mounting issue with your NTFS SSD. Since you’ve confirmed that the SSD is functioning properly on your Windows machine, we might want to focus on the Linux side of things. First, ensure that the ntfs-3g package is installed and up to date, as this is essential for mounting NTFS file systems properly. You can check and install it using the command: sudo apt-get install ntfs-3g. Additionally, if your SSD wasn’t unmounted correctly when swapped between machines, it’s possible that there’s a dirty bit set on the filesystem. You can attempt to clear this using sudo ntfsfix /dev/sdXY, but make sure you replace /dev/sdXY with your actual device identifier.

      If you continue to encounter the “NTFS signature is missing” error even after running ntfsfix, consider checking the drive’s health with gparted or using sudo fdisk -l to confirm that the partition table is intact. There might also be a hidden partition causing issues, so ensure there’s only one NTFS partition on the SSD. If all else fails, you may want to connect the SSD to a Windows machine and perform a full disk check using chkdsk /f to fix any filesystem errors before attempting to mount it again on Ubuntu. Once the drive is fully checked and unmounted cleanly, try connecting it back to your Ubuntu setup and mount it again. This holistic approach should hopefully steer you toward a resolution.

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