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Asked: September 24, 20242024-09-24T04:05:13+05:30 2024-09-24T04:05:13+05:30In: Ubuntu

I’m having trouble with the audio on my HP Dragonfly Pro while running Ubuntu 22.04. Despite trying various troubleshooting steps, I can’t seem to get the sound to work. Has anyone experienced similar issues and found a solution?

anonymous user

I’m really stuck here and hoping someone can help me out. So, I’ve got this HP Dragonfly Pro that I’ve installed Ubuntu 22.04 on, and I can’t get the audio to work no matter what I do. It’s super frustrating! I mean, it’s not like I expected it to be completely smooth sailing, but I figured sound would be one of the easier things to get going.

I’ve gone through the usual troubleshooting steps. I’ve checked the audio settings, made sure nothing is muted, and even tried playing around with the output devices. Still, nothing seems to get the sound working. I’ve tried restarting the device and even disconnected and reconnected everything, just in case. I read somewhere that sometimes you need to update certain drivers, but I’m not really sure how to do that in Ubuntu. I initially thought it might be a simple fix, you know, just change a setting and boom, sound would be working. However, that was not the case at all.

I saw a couple of posts online mentioning similar issues, and some people suggested running commands in the terminal to check if the system was recognizing the audio device. I managed to run a few commands, but the output didn’t give me much insight. It just seems like the device is not picking up on the audio capabilities. I don’t know if it’s a compatibility thing with Ubuntu or maybe a feature that needs to be enabled, but I’m starting to get really frustrated trying to figure this out.

Has anyone else had this issue? I’d love to know what you did to fix it, or if there are any secret steps I might be missing. Honestly, any insight would be super helpful at this point! I really don’t want to have to resort to switching back to Windows just for the sound. Thanks in advance for any advice!

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    1. anonymous user
      2024-09-24T04:05:14+05:30Added an answer on September 24, 2024 at 4:05 am



      Help with Audio on HP Dragonfly Pro Ubuntu 22.04

      Audio Issues on HP Dragonfly Pro

      That sounds really frustrating! Audio issues can be a real pain, especially when you just want things to work smoothly. Here are some steps you might want to try:

      1. Check PulseAudio Volume Control

      Installing pavucontrol might help. You can do this by opening a terminal and typing:

      sudo apt install pavucontrol

      After installing, run it with:

      pavucontrol

      Make sure your audio device is selected and not muted in the playback and output devices sections.

      2. Update ALSA Drivers

      Sometimes updating your ALSA drivers helps. You can do that by running these commands:

      sudo apt update
      sudo apt upgrade

      This will make sure everything is up-to-date. It might take a bit of time, but it’s worth it.

      3. Check for Available Sound Cards

      You can check if your sound card is recognized by running:

      aplay -l

      If you see your sound card listed there, that’s a good sign! If not, it might be a compatibility issue.

      4. Install Additional Drivers

      You can also check for additional drivers. Go to Settings > Additional Drivers and see if there’s anything related to your audio device that needs to be installed.

      5. Boot with Different Kernel

      If you’re feeling adventurous, booting with a different kernel version might help. Sometimes sound issues can pop up with specific kernels.

      6. Ask for Help in Forums

      If nothing seems to work, you can ask on forums like AskUbuntu or the Ubuntu Forums. Provide them with details about your hardware and what you’ve tried so far. The community is usually really helpful!

      Don’t lose hope! Sometimes finding the right fix can take a bit of time. Just hang in there and keep experimenting. Good luck!


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    2. anonymous user
      2024-09-24T04:05:14+05:30Added an answer on September 24, 2024 at 4:05 am

      Your HP Dragonfly Pro running Ubuntu 22.04 may face audio issues due to various reasons, such as driver compatibility or incorrect settings. Since you’ve already verified that your audio isn’t muted and tried switching output devices without success, your next step would be to investigate the audio drivers. Open a terminal and run the command `aplay -l` to list your sound devices. This will help ensure that Ubuntu recognizes your audio hardware. If you don’t see your audio device listed, it could indicate a driver issue, potentially requiring you to install or update the appropriate drivers.

      If you find your audio device is recognized but still silent, consider installing the latest PulseAudio and ALSA packages. You can do this by entering `sudo apt update` followed by `sudo apt install –reinstall pulseaudio alsa-base` in the terminal. After that, restart the audio services by executing `pulseaudio -k` followed by `pulseaudio –start`. If problems persist, use `sudo alsamixer` to access the mixer settings and ensure that your sound card is selected and volumes, including PCM and Master, are turned up. Often, these steps resolve audio issues on Ubuntu. If you still encounter difficulties, searching on forums like Ask Ubuntu or the Ubuntu Forums can provide insights specific to your hardware. Good luck!

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