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Asked: 2024-09-26T20:47:11+05:30 In:

How can I resolve the issue with Video DownloadHelper not being able to locate its companion application on Ubuntu 22.04?

I’ve been trying to use Video DownloadHelper on my Ubuntu 22.04 system, and I’m running into a really frustrating issue. It seems like the extension is having trouble locating its companion application, and I can’t seem to figure out why. I’ve already made sure that I’ve installed the companion app, but every time I try to use DownloadHelper, it says it can’t find it. It’s super annoying because I was looking forward to saving some videos but now it feels like I’m stuck in a loop.

I did some digging online, and there are a few potential solutions I’ve come across, like checking the paths or reinstalling the application, but I’m not exactly sure how to go about that on Ubuntu. I mean, I’m relatively comfortable with the terminal, but when it comes to paths and configurations, I get a little lost. Sometimes, I feel like I’m chasing my own tail when I try to troubleshoot these issues.

Just to give you a bit more context, I installed DownloadHelper from the Firefox add-ons site, and I followed the prompts to install the companion app. When I look at my software center, it seems to be installed just fine, but for some reason, the extension isn’t recognizing it. I’ve also tried restarting my browser and my computer multiple times, hoping that would jog it into working, but nada.

Has anyone else run into this on Ubuntu 22.04? If so, what did you do to resolve it? Any command-line tricks or settings changes that I might be missing? Even better, if you have a step-by-step guide for dummies like me, I’d really appreciate it! I really want to make this work because DownloadHelper seems like a great tool, and I don’t want to have to look for alternatives if there’s a fix out there. Thanks in advance for any tips or advice you can share!

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    2 Answers

    1. If you’re facing issues with Video DownloadHelper not recognizing its companion application on Ubuntu 22.04, the first step is to ensure that the companion application is correctly installed and that its path is set correctly. Start by opening a terminal and check if the companion app is installed by running the following command: which video-downloadhelper. This command should return the path where the application is installed. If it does not return a path, you may need to reinstall the companion app. To uninstall, use sudo apt remove video-downloadhelper, and then reinstall it using your Software Center or by downloading it directly from the official site if needed.

      If the app is installed but still not recognized, ensure that the path is correctly set in the DownloadHelper extension settings. You can access these settings by clicking on the DownloadHelper icon in Firefox, then going to “Preferences”. Look for any field where the path of the companion app can be specified and ensure it matches the output from the which command. Finally, if everything seems fine and the problem persists, consider checking the permissions of the installed companion application. You can change the permissions using sudo chmod +x /path/to/video-downloadhelper, replacing with the actual path. Restart Firefox after making these changes and check if the extension can now locate the companion app.

    2. It sounds like you’re really stuck, and I get how frustrating that can be when something you want to use just won’t cooperate!

      First off, let’s ensure that the Video DownloadHelper companion app is installed correctly. You mentioned it’s showing up in the software center, which is a good start. But sometimes the extension and companion app don’t communicate well if the paths are not set correctly.

      Here’s a rough step-by-step guide you can try:

      1. Open a terminal window by pressing Ctrl + Alt + T.

      2. Try checking if the companion app is installed and find out where it’s located. You can do this by typing:

        which video-downloadhelper

        If it returns a path (like /usr/bin/video-downloadhelper), then it’s installed there. If not, it might not be installed properly.

      3. If the terminal didn’t show a valid path, you might want to reinstall the companion app. You can usually do this through your software center, or if you want to use the terminal, try:

        sudo apt remove video-downloadhelper

        Then reinstall it:

        sudo apt install video-downloadhelper

      4. After reinstalling, check the path again. If it’s there, great! If not, double-check that the companion app is indeed the version that’s compatible with your Firefox extension.

      5. Sometimes the extension might need to be pointed directly to where the companion app is located. You can usually find this option in the settings for DownloadHelper. Look for something like “Configure”, and try manually entering the path that you got from the which command earlier.

      6. Finally, restart both your browser and your computer one more time just to ensure everything has a fresh start.

      If you’re still running into issues after all that, you might want to check out the Video DownloadHelper support forums or documentation for any updates or specific issues related to Ubuntu 22.04. Sometimes there are bugs that other users have already solved.

      Good luck; I hope you get it working soon!

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