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Asked: November 22, 20242024-11-22T21:45:49+05:30 2024-11-22T21:45:49+05:30

I am experiencing an issue with a persistent mouse pointer when using VMware Horizon Client on my system. Has anyone else encountered this problem and found a solution to resolve the sticky cursor effect? Any insights or tips would be greatly appreciated.

anonymous user

I’ve been wrestling with this annoying issue using VMware Horizon Client lately, and I figured it’s time to reach out to see if anyone else has run into the same problem. So here’s the scoop: every time I try to use the client, my mouse pointer gets this sticky effect. It’s like it’s glued to the screen! This is super frustrating because it makes it really hard to navigate smoothly, and I end up clicking all over the place unintentionally.

I’ve tried a few basic troubleshooting steps – you know, the usual, like checking for updates and rebooting both my system and the client. I even fiddled around with the mouse settings, trying to see if reducing the pointer speed could help, but no luck so far. It’s almost like the mouse pointer is lagging or isn’t syncing up right with the virtual desktop, and it kills my productivity when I’m trying to work!

I often switch between different virtual machines, and this sticky cursor situation seems to affect all of them. I’ve noticed it particularly when I’m accessing resources that require more bandwidth, but sometimes it happens even when I’m just doing simple tasks. I’ve read a bit about this issue online, and it sounds like some folks have experienced the same horror show, but I haven’t found a solid fix yet.

If anyone has navigated through this mess and found a solution that works, I’d love to hear your thoughts! Maybe there’s a setting I’ve overlooked, or software conflict that I wasn’t aware of? Also, if there are any best practices for configuring the VMware environment to prevent this disaster, please share! I’m all ears for any tips or tricks that could help me get rid of this sticky mouse cursor once and for all. Thanks in advance for your help!

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    1. anonymous user
      2024-11-22T21:45:50+05:30Added an answer on November 22, 2024 at 9:45 pm

      Oh man, that sounds super annoying! I totally feel you on the sticky mouse issue with VMware Horizon Client! It’s like trying to wrestle a snake when all you want is to move around smoothly. Here are some things you might try that could help out:

      • Check the mouse settings: Sometimes tweaking the settings in the virtual machine helps. Look for the mouse integration settings and see if you can adjust anything there.
      • Try different USB settings: If you’re using a USB mouse, check if switching between USB 2.0 and 3.0 settings in the VM helps. Some users have had luck with that.
      • Adjust display settings: Reducing the resolution or changing display scaling can sometimes help with laggy performance.
      • Update VMware tools: Make sure VMware tools are installed and updated in your virtual machines. They can help with compatibility and performance.
      • Check graphics settings: If you have GPU acceleration settings, try toggling them. Sometimes turning off hardware acceleration can reduce issues.

      Also, it might be worth checking your network connection since you mentioned it seems worse with bandwidth-intensive stuff. Maybe try connecting via Ethernet if you’re not already.

      If these don’t work, you might want to check out the VMware forums or support. It could be one of those sneaky bugs that only a patch can fix. Good luck, and I hope you can get that cursor under control soon!

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    2. anonymous user
      2024-11-22T21:45:51+05:30Added an answer on November 22, 2024 at 9:45 pm

      The issue you’re experiencing with the VMware Horizon Client, where the mouse pointer feels sticky, can be frustrating and is not uncommon among users. This sticky cursor effect often arises from a combination of network latency and configuration settings. Since you’ve already tried basic troubleshooting steps like updating the software and adjusting mouse settings, you might want to explore more specific adjustments. Check if you have enabled the “Optimize for Retina display” option if you’re on a Mac, as that could inadvertently cause cursor lag. Additionally, it may be worthwhile to disable hardware acceleration within the VMware settings, as this setting can sometimes interfere with mouse performance, especially in bandwidth-heavy situations.

      If the problem persists across various virtual machines, consider investigating your network settings. A high latency or unstable connection could contribute to the cursor lag. Utilizing a wired connection rather than Wi-Fi, if applicable, might mitigate latency issues. Furthermore, ensuring that your host machine’s video drivers are up to date and configuring the VMware SVGA driver (if available) can enhance the graphical performance of virtual environments. Lastly, engaging with VMware forums or support for community-driven insights can often yield solutions that are not broadly documented. Exploring these avenues should give you a solid starting point in resolving the sticky mouse cursor issue.

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