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Asked: September 26, 20242024-09-26T23:16:13+05:30 2024-09-26T23:16:13+05:30In: Ubuntu

I’m encountering an issue where my USB device is not being recognized properly on my Ubuntu system. It seems that the system is unable to enumerate the device. Can anyone provide guidance on how to troubleshoot this problem?

anonymous user

I could really use some help here. I’m having a frustrating issue with my USB device on my Ubuntu system. I plugged in my USB drive, and I expected it to pop up immediately, but nothing happened. I’ve tried different ports, and even other USB devices, but this particular one is just not being recognized. It feels like I’m hitting a brick wall!

When I check the terminal with the `lsusb` command, I can’t see my device listed at all, which makes me think it’s not getting detected. I’ve also gone into the Disks utility to see if it shows up there, but no luck. I’ve done some searching online, and people suggest looking into dmesg logs to see what’s happening when I plug the device in. Sure enough, when I run `dmesg`, I see some kind of error message, but it’s all a bit technical for me to decipher.

One suggestion I found was to try mounting the USB manually, but I’m not even sure how to go about that. Do I need to create a directory for it or something? I’ve read something about checking file system integrity, but I’m not really familiar with those commands either.

Oh, and just to add to my confusion, I’ve used this USB device on a Windows machine just a few days ago and it worked perfectly fine. So, I’m wondering if it’s an issue specific to my Ubuntu setup. Is this a common problem, or am I just having terrible luck?

If anyone has been through this or has any tips, I’d really appreciate any step-by-step guidance. It would be great to get this sorted out because I need to access some important files on the drive. Thanks in advance for the help!

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    1. anonymous user
      2024-09-26T23:16:15+05:30Added an answer on September 26, 2024 at 11:16 pm


      It seems like you’re dealing with a frustrating situation, but let’s break this down step by step. Since your USB device isn’t showing up with the `lsusb` command, it suggests that your system isn’t recognizing it at all. First, make sure that the USB port is functional by plugging in a different device and seeing if it works. If other USB devices work without issue, try connecting your USB drive again while watching the output of the `dmesg` command. This command shows kernel-related messages, and you might see additional errors or messages when you plug in the USB device. If you’re getting a specific error message, you can search for that to find more context about the issue. If the device is indeed detected by `dmesg`, but still not mounted automatically, there could be filesystem issues you might need to address.

      To manually mount the USB drive, first, you’ll need to create a mount point, which is just a directory that will serve as the access point for your USB. You can create one in the `/media` directory with the following command:
      sudo mkdir /media/myusb
      (replacing “myusb” with your preferred directory name). Next, use the `fdisk -l` command to list your drives and identify your USB device, it will likely show up as something like `/dev/sdb1`. You can mount it with
      sudo mount /dev/sdb1 /media/myusb. If the USB filesystem is corrupted, you might need to use the `fsck` command on it, which checks and repairs the filesystem. Before doing this, unmount the device (if mounted) using
      sudo umount /media/myusb. Then run
      sudo fsck /dev/sdb1
      to check for errors. Remember to replace `/dev/sdb1` with your specific device identifier. If these steps don’t resolve the issue, your USB drive might be having compatibility issues with Ubuntu, though the fact that it works on Windows suggests the drive itself is likely fine.


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    2. anonymous user
      2024-09-26T23:16:14+05:30Added an answer on September 26, 2024 at 11:16 pm



      USB Device Help

      Help with USB Device on Ubuntu

      Sounds like you’re having a tough time with your USB drive! Don’t worry, let’s try to work through this step-by-step.

      Check USB Connection

      First, make sure your USB drive is properly inserted. Sometimes, a loose connection can be the culprit. Since you’ve tried different ports and other devices, let’s move on.

      Check if It’s Recognized

      Since `lsusb` isn’t showing your device, it might not be recognized by your system. You mentioned using `dmesg`, which is a good call! If you see error messages, those can help diagnose the issue. It might say something like “device not recognized” or “unable to mount”—if you can share the exact message, that would help!

      Manually Mounting the USB Drive

      If you think it’s detected but not mounted, here’s a simple way to manually mount it:

      1. First, plug in your USB drive.
      2. Open the terminal.
      3. Type `sudo fdisk -l` to see if the drive shows up. Look for something like `/dev/sdb1` (the name may vary).
      4. If you see it, create a directory to mount it: sudo mkdir /media/myusb. You can change “myusb” to anything you like.
      5. Now mount the drive: sudo mount /dev/sdb1 /media/myusb. Replace `/dev/sdb1` with your device’s name.
      6. If all goes well, you can access your files in the `/media/myusb` directory!

      File System Check

      If you’re still having issues, the filesystem might be corrupted, especially since it was used on Windows. You can check it by running:

      sudo fsck /dev/sdb1

      Replace `/dev/sdb1` with your drive name. This command checks and fixes the file system.

      Common Problems

      This kind of issue can happen sometimes, especially with different operating systems. If it worked on Windows, that’s a good sign! It might just be an incompatibility or a driver issue on the Ubuntu side.

      Last Resort

      If none of these steps work, you might want to try using another Ubuntu system or a live USB to see if the drive is recognized there. If it works elsewhere, there might be a configuration issue on your current setup.

      Let me know how it goes! I hope this helps you get your files back!


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