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Asked: September 28, 20242024-09-28T15:44:22+05:30 2024-09-28T15:44:22+05:30In: Windows

I’m encountering an issue with my MegaRAID device on a Windows system, and I’m getting an “Error Code 10: I/O adapter hardware error”. I’ve tried several troubleshooting steps, but the device still won’t start. Can anyone provide guidance on what might be causing this problem and how I can resolve it?

anonymous user

I’ve been struggling with an issue on my Windows system that’s really got me stumped, and I could really use some help from the community. I recently set up a MegaRAID device, and everything seemed to be working fine at first. But now, out of nowhere, I keep getting this frustrating “Error Code 10: I/O adapter hardware error.” It’s like a bad movie that just won’t end.

At first, I thought, “Okay, maybe it’s just a hiccup.” So, I rebooted the system, but no luck. I checked all the physical connections to ensure everything was plugged in correctly; I even swapped out cables just in case one was faulty. Still, the same error pops up every time I try to start the device.

In my desperation, I dove into some troubleshooting steps, including updating the drivers for the MegaRAID adapter. I found the latest ones on the manufacturer’s website and installed them, but that didn’t help at all. I also tried rolling back to an earlier version to see if that would fix things, but I just ended up in the same spot. I even ran the built-in Windows troubleshooter for hardware devices, which didn’t find any issues. It’s like everything I try just leads me in circles.

I’ve done some digging online and saw that this error code can sometimes be linked to hardware problems, but my device is fairly new, so I’m hoping it’s not a sign that something’s failing. I wouldn’t even know where to start in diagnosing that! Could it be a compatibility issue with my motherboard? Or maybe there’s a specific setting I need to tweak in the BIOS?

Has anyone else run into this problem? What did you do to fix it? Any insights or steps that you think I might have missed would be greatly appreciated! I just want my system back to normal. Thanks in advance for any help!

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    1. anonymous user
      2024-09-28T15:44:23+05:30Added an answer on September 28, 2024 at 3:44 pm

      Hey there! Sounds like you’re having quite the adventure with that MegaRAID device!

      Running into “Error Code 10: I/O adapter hardware error” can be super frustrating, especially after you’ve done all that troubleshooting.

      Here are a few things you could try out:

      • Check BIOS Settings: Dive into your BIOS and see if there’s anything related to the MegaRAID configuration. Sometimes, settings can get odd after an update or reboot.
      • Try Different PCIe Slot: If your motherboard has multiple PCIe slots, try moving the MegaRAID card to a different slot. This can help rule out slot-specific issues.
      • Firmware Update: Check if there’s a firmware update for the MegaRAID adapter itself. Sometimes, driver updates aren’t enough, and the firmware needs a little love, too.
      • Windows Updates: Make sure your Windows is fully updated. Sometimes missing updates can cause weird compatibility issues.
      • Run a System File Check: You can run `sfc /scannow` in Command Prompt to check for corrupted system files that might be interfering.
      • Diagnostics: If the MegaRAID manager has diagnostic tools, run them to see if it gives you any specifics on the issue.

      If nothing works, it might be worth contacting the support team for the MegaRAID device or even looking at forums where others might have had similar issues. You’re not alone in this!

      Good luck! Fingers crossed you get it sorted out soon!

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    2. anonymous user
      2024-09-28T15:44:24+05:30Added an answer on September 28, 2024 at 3:44 pm

      The “Error Code 10: I/O adapter hardware error” can indeed be quite frustrating, especially after you’ve already performed extensive troubleshooting. Since you mentioned that you have verified all physical connections and swapped out cables, it’s important to consider other factors, such as the compatibility between your MegaRAID device and your motherboard. It’s a good idea to check the manufacturer’s specifications for both devices to ensure they are compatible with each other. Additionally, examine the BIOS settings closely; specifically, look for any settings related to the SATA configuration or RAID settings that might need adjustment. Sometimes, simply changing settings like AHCI to RAID mode (or vice versa) could resolve the issue if the MegaRAID card requires specific configurations to function properly.

      If the compatibility and BIOS settings do not yield any results, it may be worth exploring the possibility of a hardware defect, despite the device being new. Consider performing a thorough stress test or using diagnostic tools available for MegaRAID devices to identify any underlying hardware problems. Companies like LSI often provide utilities to check the health of RAID components. Moreover, if the issue persists, you may want to reach out to the manufacturer’s technical support for more in-depth assistance. Documenting your steps and any responses you get from the support team can also help in finding a resolution. Engaging with community forums specific to MegaRAID or broader tech forums could provide additional insights from users who may have faced similar problems.

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