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Asked: September 26, 20242024-09-26T13:11:51+05:30 2024-09-26T13:11:51+05:30In: Ubuntu

I’m experiencing a problem where my Ubuntu system becomes unresponsive right after I start it. Despite several attempts to boot, it consistently freezes at the same point. Has anyone encountered this issue and can offer any advice or solutions?

anonymous user

I’m in a bit of a bind right now with my Ubuntu system, and I’m hoping someone here might have run into something similar or could offer some advice. Here’s the deal: every time I try to boot up my machine, it freezes right at the same point. It’s super frustrating because I really need to get some work done, and I’ve tried rebooting it several times, but it just hangs there, unresponsive.

It all started when I decided to upgrade my system to the latest version of Ubuntu. Everything seemed to go smoothly during the installation process, but as soon as I restart the computer, it gets stuck on the boot screen. I can see the logo and the loading animation, but it doesn’t get past that. After a few minutes of waiting, I usually have to resort to a hard shutdown. It’s been the same story for the past few days, and I’m starting to lose hope.

I’ve tried booting into recovery mode, and that doesn’t seem to help much either; I can see the recovery menu, but even selecting options like “Resume normal boot” just leads me back to the same freezing point. I’ve even swapped out my RAM sticks to rule out a hardware issue, but that didn’t change anything.

I’m not super tech-savvy, but I do know my way around a terminal a little bit. If there’s some command I can run from a live USB or something, I’m open to trying that. I would just appreciate any suggestions or troubleshooting steps. I feel like I might be missing something simple, but I can’t figure it out. Has anyone dealt with this type of issue? If you have any tips or solutions, I’d love to hear them! I’m getting kind of desperate here and could really use the help. Thanks in advance!

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    1. anonymous user
      2024-09-26T13:11:52+05:30Added an answer on September 26, 2024 at 1:11 pm

      It sounds like you’re dealing with a frustrating issue after your recent Ubuntu upgrade. Since your system hangs at the boot screen, this could potentially be related to graphical drivers or kernel issues that occurred during the update. A good first step would be to access the GRUB menu when booting your system. You can do this by pressing the Shift key during the boot process (or Esc on some systems). Once in GRUB, you can try selecting an older kernel version to boot from, which might help you get past the freeze. If this works, it indicates that the latest kernel update might be the cause of your problem.

      If reverting to an older kernel doesn’t help and you can access the terminal via a live USB environment, you could run a few commands to check the health of your installed packages and boot configuration. From the live USB, mount your Ubuntu partition and use commands like sudo chroot /mnt/your_partition (adjusting the mount point as necessary). After chrooting, run sudo update-grub and sudo apt-get install -f to fix any broken dependencies. Additionally, you might want to check the logs found in /var/log/syslog or dmesg for any errors that occurred during booting, which might provide clues about what’s going wrong.

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    2. anonymous user
      2024-09-26T13:11:52+05:30Added an answer on September 26, 2024 at 1:11 pm



      Ubuntu Boot Issue Help

      Ubuntu Boot Freeze Help

      Sounds like a frustrating situation! Here are a few things you can try that might help you get back up and running:

      1. Check Boot Logs

      You can boot from a live USB and check the boot logs to see if there are any errors. After booting, open a terminal and run:

      sudo mount /dev/sdXY /mnt  # Replace sdXY with your actual partition
      sudo journalctl -b -1 > /mnt/boot-log.txt
          

      This will create a boot log file on your partition which you can check for errors.

      2. Update GRUB

      Sometimes issues can be related to GRUB settings. While in the live USB, try updating GRUB. Mount your Ubuntu partition (like above) and then run:

      sudo grub-install --root-directory=/mnt /dev/sdX  # Replace sdX with your drive
      sudo update-grub
          

      3. Check for Graphics Issues

      If you suspect it’s a graphics issue (could be common after an update), try adding a boot parameter by editing the GRUB configuration. When you see the GRUB menu at startup, press ‘e’ to edit the selected entry. Add nomodeset to the line that starts with linux. After that, press F10 to boot.

      4. Reinstall Ubuntu

      If none of the above works and if you can access your data through the live USB, consider reinstalling Ubuntu while keeping your files. You can do this through the installer interface.

      Just remember to back up any important data first! Good luck, and hopefully, you’ll resolve it soon!


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