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Asked: September 26, 20242024-09-26T18:43:53+05:30 2024-09-26T18:43:53+05:30In: Ubuntu

I’m experiencing an issue where my Ubuntu 24.04 LTS system is starting up to a blank white screen. This problem began occurring after I made some system changes. How can I troubleshoot and resolve this issue?

anonymous user

So, I’m having a serious issue with my Ubuntu 24.04 LTS setup, and I could really use some help. I turned on my computer today, and instead of the usual startup screen, I’m just getting this blank white screen. It’s like my desktop just decided to ghost me or something!

This whole mess started after I tinkered with some system settings. I figured it wouldn’t hurt to play around with a few configurations—maybe try to optimize performance a bit or change up some visual settings. You know how it is; you do a little “maintenance,” and suddenly the whole thing goes haywire! I didn’t think anything would go wrong, but here we are.

I’m kind of at a loss on how to fix this. I’ve tried rebooting a couple of times, but that hasn’t done anything. I thought maybe I could boot into recovery mode or something, but I wasn’t sure if that would even let me access my files or settings. I also considered connecting to an external monitor to see if maybe it’s just an issue with my display settings, but I haven’t done that yet.

I’m not the most experienced with Ubuntu, but I’ve managed to get by until now. It’s frustrating, to say the least, because I really don’t want to wipe everything and start fresh. I’ve got some files and configurations I’d hate to lose, and if there’s any way to fix this without going through a complete reinstall, I’d be all ears!

Has anyone else faced this weird blank screen issue? What steps did you take to troubleshoot? I’ve heard something about checking the Xorg logs, but I don’t even know where to find those or if that’s even relevant to my problem. Any practical tips or guidance on what I could try would be super appreciated! I’m desperate to get my system back up and running again. Thanks in advance for any help!

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    1. anonymous user
      2024-09-26T18:43:55+05:30Added an answer on September 26, 2024 at 6:43 pm


      It sounds like you’re experiencing a frustrating issue with your Ubuntu setup, particularly after making some adjustments to your system settings. When you encounter a blank white screen, it could be related to a problem with your display manager or graphics driver. To troubleshoot, you can try booting into recovery mode. Upon restarting your computer, hold the Shift key (if using BIOS) or the Esc key (if using UEFI) right after the BIOS/UEFI splash screen. In the GRUB menu, select the ‘Advanced options for Ubuntu’ and then choose a recovery mode option. This will provide you with a minimal environment to run commands. You can attempt to revert any changes that you made recently, or you can attempt to reinstall your graphics drivers using commands such as `sudo apt-get install –reinstall ubuntu-desktop` in recovery mode.

      If recovery mode doesn’t work, connecting to an external monitor is a good next step to rule out display issues. If the problem appears on the external display, you might indeed need to check the Xorg logs located at `/var/log/Xorg.0.log`, which can give you insight into what might be failing. Access these logs via the terminal in recovery or by switching to a terminal interface (Ctrl + Alt + F1 to F6) if you get a login prompt. Look for lines that indicate “EE” for errors or “WW” for warnings. If you identify any references to your graphics card, it could point you towards the necessary actions to take. Remember, don’t hesitate to reach out to the community for further assistance as there are many experienced Ubuntu users who can provide additional troubleshooting steps!


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    2. anonymous user
      2024-09-26T18:43:55+05:30Added an answer on September 26, 2024 at 6:43 pm



      Ubuntu Blank Screen Help


      Help with Ubuntu 24.04 LTS Blank Screen

      Sounds like a tough situation! Here are some things you might try out:

      1. Boot into Recovery Mode

      You can boot into recovery mode by holding the Shift key after you power on your machine. It should show you the GRUB menu. From there, choose the Advanced options and select the recovery mode. This might give you a few options to fix things, like fsck or root shell access.

      2. Check Display Settings

      If you have an external monitor, it’s definitely worth a shot to plug it in. Sometimes the display can get messed up, and you might see something on the other screen. Or try pressing Ctrl + Alt + F1 to access a terminal. This will let you log in without the desktop environment.

      3. Look at the Xorg Logs

      You might want to check the Xorg logs to see if there are any errors. You can find them by entering:

      cat /var/log/Xorg.0.log | grep -i "error"

      That should give you some clues if there are graphics-related issues!

      4. Reset to Default Settings

      If you think it was a setting you changed, you can try resetting your desktop environment settings back to default. For example, if you’re using GNOME, you can run:

      dconf reset -f /org/gnome/

      Just be careful, as this will reset all your GNOME settings.

      5. Boot From a Live USB

      If you don’t feel comfortable going too deep into troubleshooting, another option is to boot from a live USB. This way, you can access your files without disturbing your installed system.

      Hopefully, one of these solutions will help you out. If you can get access to a terminal, there are a lot of things you can do to try to fix it without reinstalling everything. Good luck!


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