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Asked: 2024-09-26T19:10:53+05:30 In:

I’m having difficulty getting sound to work on my Sony WH-1000XM4 headphones while using Ubuntu 22.04. Can anyone provide guidance on how to resolve this issue?

I’m really hoping someone can help me out here because I’m kind of at my wit’s end. I’ve recently been trying to use my Sony WH-1000XM4 headphones with my Ubuntu 22.04 system, but I just can’t get the sound to work! I mean, these headphones are awesome, and I was so excited to use them for music, gaming, and even for calls, but nothing seems to be happening.

I initially set up the headphones via Bluetooth, and it connected just fine. The system seems to recognize them, but whenever I try to play music or watch videos, there’s just silence. I’ve gone into the sound settings, and I can see my headphones listed as an output device, but no sound comes out. I even tried unplugging and replugging the headphone jack just in case it was something as simple as that, but nope, still nothing.

I’ve been Googling possible fixes and trying a bunch of things, like restarting the Bluetooth service and confirming that the volume isn’t muted (which it wasn’t), but I still can’t get it to work. Some forums suggested checking if the headphones are in the correct mode—like making sure they’re not in a low power or connection state—but honestly, I have no clue how to check that reliably.

I also thought about updating my Bluetooth drivers or checking for any other system updates, but I’m not super experienced with Linux and I don’t want to break anything. Has anyone else faced this issue? What steps did you take to get the sound working?

I’m open to trying anything, whether it’s checking some settings, running commands in the terminal, or even reinstalling certain packages—just anything! I just really want to enjoy my music and enjoy some downtime without fussing over this tech problem. Any tips or guidance would be immensely appreciated!

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    2 Answers



    1. Help with Sony WH-1000XM4 on Ubuntu 22.04

      Getting Sound to Work with Sony WH-1000XM4 on Ubuntu 22.04

      Sounds like you’re in a bit of a pickle there! Let’s see if we can sort this out together!

      1. Check Audio Settings

      First, make sure your headphones are the default output device:

      • Click on the sound icon in the top-right corner of your screen.
      • Select Settings and then go to Sound.
      • Ensure that your Sony WH-1000XM4 is chosen under the Output section.
      • Try adjusting the volume slider while playing something.

      2. Check Bluetooth Connection

      Sometimes, disconnecting and reconnecting helps.

      • Go to Settings > Bluetooth.
      • Remove the headphones and then pair them again.

      3. Using Terminal to Check Pulseaudio

      If it still doesn’t work, let’s try checking the audio server:

      pulseaudio --check

      If there’s any issue, restart the pulseaudio service:

      pulseaudio -k && pulseaudio --start

      4. Install & Run pavucontrol

      This is a great tool for managing audio. You can install it with:

      sudo apt install pavucontrol

      After installing, run it:

      pavucontrol

      In the Playback tab, make sure your headphones are selected.

      5. Update your System

      Always a good idea to check for updates. Run these commands:

      sudo apt update && sudo apt upgrade

      6. Bluetooth & Kernel Update

      You might want to see if your Bluetooth drivers need updating. You can check what version you’re currently using with:

      lsmod | grep bluetooth

      If you’re unsure about updates, it might be safer to look up how others have updated their Bluetooth drivers on Ubuntu without breaking anything.

      7. Check Headphones Mode

      Last but not least, make sure your headphones aren’t in low power mode. Sometimes, taking them on and off, or resetting them, can help. Check the Sony app on your phone if you have it!

      Wrap Up

      If you go through all this and still no luck, drop back here! There might be someone else who faced the same issue. Good luck, and fingers crossed you’ll be jamming out soon!



    2. It sounds like you’re experiencing a common issue with Bluetooth audio devices on Linux, particularly on Ubuntu. First, ensure that your Sony WH-1000XM4 headphones are fully charged and in the correct mode. You might want to reset them to factory settings as this can sometimes resolve connectivity issues. Additionally, check the output device settings. Go to your sound settings and select your headphones as the output device. You can also check the volume levels; sometimes, the system may default to a low volume or muted state. If the headphones have a companion app for configuration, consider using that to manage audio profiles and settings.

      If the issues persist, running a few terminal commands might help. Open a terminal and try resetting the Bluetooth service with commands like sudo systemctl restart bluetooth. Next, check if the `pulseaudio` service needs to be restarted using pulseaudio -k && pulseaudio --start. You can also see if your headphones are recognized by PulseAudio via pactl list sinks. Lastly, consider installing any available updates with sudo apt update && sudo apt upgrade to ensure your system has the latest packages. If all else fails, you may want to check the Ubuntu forums or community for specific solutions related to your headphones and system version.


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